|1. Orders are delivered through different courier companies in India. Customers are notified about the details of their order along with tracking id, direct to their mail.
2. You can track your order on the website of courier company- Once you get the details about your order.
3. Postage all over India is absolutely free.
4. In case of prepaid orders- Your order is dispatched after your payment is received & you will receive it within a week of your purchase.
5. Delivery of certain items may not be possible under certain uncontrollable circumstances.
So you are requested to enquire about the size availability of your selected product. Even-though, you always have a right to get 100% refund of your money, If you have made the payment online & product is not available or available- but defective.
6. Your queries, complaints, suggestions and feed-back are always helpful for us to make our services better for you.
7. The owners of the site retain the right to refuse any order unconditionally.
8. If you wish to pay cash on delivery (COD) or paypal, then you might have to pay some extra payment fees. However there is no extra fees for card payment or western union money transfer.
9. For taking fast delivery of your order- You can pay through your debit or credit card & instruct us with the last delivery date through mail.
10. Custom made products will only be delivered, if you choose to prepay for your order, as there are specially designed for specific customer. If you have chosen to pay cash on delivery for your custom made product/order- Then it will not be delivered.
11. Manihar.in is not responsible for delay in delivery in some cases like- Natural disaster, un-availability of receiver at the given delivery address or some other unusual incident. But buyer is still responsible to return the parcel- If it reaches after 15 days of placing the order, Please note- Custom made products will not be returned in any case, as they are designed specifically for a specific customer.
12. For returning or exchanging some product- Please refer to our return & exchange policy.